AI + human · Shopify · WooCommerce · Salesforce

Turn every visitor into a guided sale.

Immerss adds a sales layer to your store: a 24/7 AI assistant that knows your whole catalog, follows what each shopper is looking at, and walks them to checkout — with a real human on live video the moment it counts.

★★★★★ 5.0 on the Shopify App Store · loved by 80+ stores
AI
Store assistantOnline · replies instantly
Does this ring come in gold?
Yes — the Serena Ring in 14k gold is in stock. Add it?
Serena Ring
Serena RingGold · In stock
+ Add
Ask about products…
Live style advisor
LIVE
Maya · Style advisorOn video — recommending 2 items
Conversion▲ 31%
MonWedFriSun
Viewed 3 productsGuest · this session
Integrations

Start by connecting your store.

Catalog sync

It knows your whole catalog — automatically.

Connect once and Immerss pulls in every product, variant, price and policy. When your catalog changes, the assistant changes with it — no retraining, no spreadsheets.

  • Products, variants, stock and pricing in real time
  • Recommends only from your store — never improvises
  • Speaks your brand's tone and policies
See how sync works
Serena Ring — 14k Gold3 variants · $420
Synced
Cashmere Wrap Coat5 sizes · 2 colors
Synced
Aria Silk ScarfRestocked · $95
Synced
Live shopping demo

See the Immerss experience in action

A real Lucchese online shopping session — from browse to guided sale.

Shopper awareness

It follows what every shopper is looking at.

Immerss quietly tracks the products each visitor views, so when they ask a question the assistant already has context — and can nudge the exact item they've been circling.

  • Automatic browse tracking — no tagging or setup
  • Context-aware answers and recommendations
  • Spots the high-intent moment to step in
Follow the customer story
Viewed “Serena Ring”Guest · 0:12 ago
Compared 2 gold variantsGuest · 0:40 ago
High intent — assistant opened“Add Serena Ring to cart?”
The AI assistant

It doesn't just answer — it sells.

Like your best salesperson, the assistant recommends the right product, adds it to the cart, and guides shoppers straight to checkout. Working 24/7, in every timezone, at any scale.

  • Adds items to cart and moves shoppers to checkout
  • Answers sizing, materials, shipping — instantly
  • You see every conversation and stay in control
Meet the assistant
Assisted revenue+$18.4k
Week 1Week 2Week 3Week 4
Live human video

When it matters, bring in a real person — live, on camera.

For the high-value moment — a $5k watch, a hesitant first-timer, a VIP — one tap brings a real advisor onto video. They see the cart, recommend products in real time, and add them right there. The heritage of Immerss live shopping, built into every store.

  • One-tap escalation from AI chat to live video
  • Advisors push products into the cart during the call
  • Concierge selling that used to be luxury-only
Explore live video selling
Advisor on live video
LIVE
Shopper
Serena RingMaya recommends
Add to cart
Proof

Loved by the stores that use it.

★★★★★ 5.0 — rated by merchants on the Shopify App Store

★★★★★
Easy set up and easy to use. A very good, affordable way to run both online and video chat on your site.
T Trelawear
★★★★★
Easy to set up and powerful features. Good price on a great tool — it just works.
W Wilds
★★★★★
So easy to install and the support was excellent. The features are elegant and classy.
A Adoratherapy
From our founder
Why we built Immerss

A word from our founder.

Most Shopify stores lose the visitors who just needed one answer. Immerss gives every shopper a guided, human-grade experience — and you can start free, today.

  • Live on your store the same day — no code
  • Free plan, no credit card
  • Works on Shopify, WooCommerce & Salesforce
Get started free
Pricing

Start free. Upgrade when it pays for itself.

Install free
Free
$0

No credit card, no time limit.

  • Up to 1,000 store visitors / mo
  • 30 AI conversations / mo
  • Core AI selling features
Get started free

Works on Shopify, WooCommerce, Salesforce & custom stores. Billed through your platform, or directly with us.

FAQ

Questions, answered.

How long does setup take?

Most stores are live in minutes. Install from the Shopify App Store, add the WooCommerce plugin, connect Salesforce, or drop a single script on any other store — then connect your catalog and adjust the look. No code required.

Which platforms does Immerss support?

Shopify, WooCommerce and Salesforce have native, point-and-click installs. Any other store — headless, custom, or another platform — can add Immerss with one script snippet.

Do I need a developer?

No. On Shopify, WooCommerce and Salesforce it's install-and-go from your admin. For a custom store, pasting one line of script is all it takes.

What does the AI know?

Your products, variants, collections and store policies — synced automatically. It answers about your store and recommends from your catalog; it doesn't improvise beyond it.

Can I bring in a real person?

Yes — that's what sets Immerss apart. When a shopper needs a human, one tap escalates the AI chat to a live advisor on video, who can recommend products and add them straight to the cart.

Can I cancel anytime?

Yes. Start on the free plan for as long as you like, and change or cancel a paid plan whenever you want — through your platform's billing (e.g. Shopify) or directly with us.

See what a guided store does to your conversion.

Install free. Live on your store the same day.

Get started free

Running a larger brand? Talk to us about immerss.live →