immerss.aiShopify setup guide
Draft · POC Download PDF
Shopify · Self-install

Set up Immerss on your Shopify store

Install the AI + human sales widget, connect your catalog, and go live — no code. Most stores finish in about 15 minutes.

Before you start ~15 min · no developer

  • Admin access to your Shopify store
  • Your brand logo and colors handy
  • A published Shopify theme
  • You'll end with a live, branded assistant
1

Find the Shopify app

In the Shopify App Store, search for Immersive Shopping & Videos.

Find the Shopify app 1 2
  1. 1
    Search the exact name

    Type “Immersive Shopping & Videos” in the App Store search bar.

  2. 2
    Open the listing

    Choose Immersive Shopping and Videos from the results.

Interaction preview: hover the numbered dots on the image or the steps beside it — they sync. On the final build these HTML dots sit on clean screenshots (no baked-in arrows), and every image is click-to-zoom.
2

Start installation

Click Install and log in with the store account.

Start installation
  1. 1
    Click Install

    The installation starts from the app listing.

  2. 2
    Log in if needed

    Use the Shopify account that controls the store.

3

Approve permissions

Review the access scopes and authorize the app.

Approve permissions
  1. 1
    Review access

    Shopify lists the data the app can access.

  2. 2
    Install app

    Click Install to finish authorization.

4

Connect your Immerss account

Sign in on the left, or register a new Immerss account on the right.

Connect your Immerss account
  1. 1
    Existing account

    Enter your Immerss credentials and submit.

  2. 2
    New account

    Complete the registration form on the right.

5

Activate scripts

In the Shopify app Activation, click Activate for each required storefront script.

Activate scripts
  1. 1
    Open Activation

    Use the Shopify app menu and go to Activation.

  2. 2
    Activate all scripts

    Turn on Widget, Recently Viewed Items, and PDP Player — red dots mean inactive.

6

Enable app embeds

Shopify opens the theme editor for the embedded blocks.

Enable app embeds
  1. 1
    Check the toggle

    Turn on the required Immerss app embed.

  2. 2
    Save the theme

    Click Save after activating the embeds.

7

Open Pricing Plans

In the Shopify app, open Pricing Plans and click Select Plan.

Open Pricing Plans
  1. 1
    Pricing Plans tab

    Open Pricing Plans inside the Shopify app.

  2. 2
    Select Plan

    Click Select Plan to continue to Immerss.

8

Choose the AI Sales Agent

Select the Custom-Built AI Sales Agent plan in Immerss.

Choose the AI Sales Agent
  1. 1
    Pick this plan

    Select the Custom-Built AI Sales Agent plan.

  2. 2
    Proceed

    If payment is required, you’ll be redirected to Shopify Admin for charge approval.

9

Open Immerss Settings

After approving the plan in Shopify Admin, open Immerss Settings and click Configure Immerss.

Open Immerss Settings
  1. 1
    Immerss Settings tab

    Return to the Shopify app and open Immerss Settings.

  2. 2
    Configure Immerss

    Click Configure Immerss to open the Immerss back office.

10

Branding

Open Settings > Branding to upload the logo and set brand colors.

Branding
  1. 1
    Open Branding

    Open Branding from the Settings menu.

  2. 2
    Brand color and logo

    Upload the logo and choose visuals that match the store.

11

Widget style

Tune the widget icon, placement, and desktop / mobile behavior.

Widget style
  1. 1
    Upload icon

    Add a widget icon if the brand has one.

  2. 2
    Widget position

    Set desktop / mobile position and spacing.

12

Widget visibility & schedule

Turn the widget on and set its availability schedule.

Widget visibility & schedule
  1. 1
    Enable widget

    Check Enabled so the widget appears.

  2. 2
    Set schedule

    Choose Show 24/7, or set operating days and hours.

13

Programmable Messages

Configure the Chat in progress stage — not Chat initialization.

Programmable Messages
  1. 1
    Chat in progress

    Edit the Chat in progress stage.

  2. 2
    Edit this stage

    Add the block after the shopper is connected.

14

Add “AI initiates chat”

Add AI initiates chat under both routing sections, then save the flow.

Add “AI initiates chat”
  1. 1
    Choose the AI block

    Open Add and select AI initiates chat.

  2. 2
    Configure both routes

    Add it under first-available and selected-associate routing (or the one route you use).

  3. 3
    Save changes

    Save the completed Chat in progress flow.

15

Configure the AI Agent

In AI Hub > Settings, turn on the agent, set its identity, and add Brand Instructions.

Configure the AI Agent
  1. 1
    Enable and identify

    Turn on the agent, add an avatar, name, and answer behavior.

  2. 2
    Brand Instructions

    Add the store’s tone, product guidance, policies, and escalation rules, then save.

16

Test the storefront

Open the store, start a chat, and ask a real shopper question.

Test the storefront
  1. 1
    Ask a question

    Test product discovery, sizing, shipping, and returns.

  2. 2
    Check the AI answer

    Confirm the assistant replies clearly and uses catalog context.

Launch checklist

Use this after setup to confirm the store is ready to go live.

  1. 1 Shopify app installed for the correct store
  2. 2 Immerss account connected or created
  3. 3 Storefront scripts and app embeds activated
  4. 4 AI Sales Agent plan selected and Shopify charge approved
  5. 5 Widget branding, style, and visibility configured
  6. 6 AI agent name, behavior, and instructions set
  7. 7 Storefront chat tested on desktop and mobile

Draft / proof-of-concept. All 16 steps are stubbed out (skeleton). Screenshots are placeholders extracted from the PDF (with baked-in callouts) — the final build will use clean captures with the numbered callouts rendered as HTML, plus a "Download PDF" export generated from this page. Content source: the colleague's Shopify Self-Install Guide.